If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer returns or exchanges for unused, unworn garments within 7 days of purchase. Postage costs are not refundable. After 10 days all sales are FINAL.

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original product packaging
  • Returned items must have no visible signs of wear or use

To begin your return process, please email info@eiramknitwear.com and indicate the reason for the returned item. You are responsible for any return shipping costs. For international shipments Eiram is not responsible for duty reimbursement.

Refunds will be issued using the same method through which you purchased through our website (credit card or PayPal). We will process your return as soon as possible, but please allow up to 10 days for your refund to be processed and up to two billing cycles for the return to appear on your credit card statement.

Eiram has the right to deny a refund if the merchandise returned does not meet our return policy requirements.